bpurcell.org - ColdFusion 8 shows error IP license restriction is in effect although you enter a valid key
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Viewing Individual Entry / Main
September 1, 2008

I ran into a confusing issue with ColdFusion 8 that could affect users that install the enterprise version with the evaluation option and are using multiple instances.

Here is what led up to this issue occuring for me

  1. Installed ColdFusion 8 as a multi server install with the evaluation option
  2. Created an additional instance of ColdFusion
  3. Entered in a valid serial number into the new instance that I had just created.
  4. After the evaluation period expired the server responded with a blank page for requests although some of the requests completed successfully.
  5. Looking in the error log for the new server I found the following error.

11/12 17:49:21 error IP license restriction is in effect.  Can only accept connection from either localhost or five IP addresses, attempted from 192.168.2.9.  Previous accesses were from [ {192.150.x.x}  {192.168.x.x}  {192.168.x.x}  {192.168.x.x}  {192.168.x.x} ].

Of course I had seen this error many times before but in the CF admin (of the new instance I had created) I saw that CF was running with an enterprise license so it should not have the IP restriction. It occured to me that the main CFusion administrative server did not have the license key. After entering the license key in the CFusion admin and restarting both instances everything cleared up. This will probably rarely happen but it could be really confusing if it occurs so I hope this helps someone.

Comments

What an amazing coincidence!! we had this exact same problem a week or so ago and had to do pretty much the same thing. I guess that it makes sense, if we start with a Enterprise Ed. + valid Key then all instances will have that info by default when we create them. We installed the Enterprise Ed(Dev Mode) and then created the instances. By the time we entered the correct Key on the "Main" instance the info didn't make it to the newer ones. We had to enter the key in all three.


I'll just add that we just experienced this problem and didn't see the log file so it took too long to correct the problem. I'm adding some meta to this blog post which, if it had been present when we googled, this post would have provided us the answer much earlier.

ColdFusion "The service is unavailable" 503 error.


 
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